Privacy Policy
Water Butts Direct (Excelsior Ltd) is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & subsequent revisions thereof). We collect information about you for three reasons: to process your order (including payment authorisation), to provide you with the best possible service.
When placing an order, information you provide will be shared with our banking services and distribution providers to ensure your order can be successfully processed and delivered. We will only share relevant information with these parties; all such providers are under obligation to ensure your information is kept private.
We never see or store any credit card information entered on the website and all orders (including credit card details) are placed over a 128bit secured SSL to ensure your privacy.
We will never collect sensitive information about you without your explicit consent.
The type of information we will collect about you includes:
- your name
- address (invoice and billing)
- phone number (including mobile number)
- e-mail address
The information we hold will be accurate and up to date. It is possible to obtain a copy of the information that we hold about you. If you find any inaccuracies we will delete or correct it promptly. A nominal charge of £10 is made to cover administrative costs involved. Should you require a copy of such information, please write to us at: Excelsior Ltd, Hartstead Works, Deal Street, Bury, Lancs, England, BL9 7PU.
The personal information that we hold will be held securely in accordance with our internal security policy and English law.
Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.
Water Butts Direct (Excelsior Ltd) may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.
If you have any questions/comments about privacy, you should contact us at the address above.
